Privacy Policy

Effective date: August 15, 2025

Welcome to Cocktails On Call FL (“we,” “us,” “our”). We respect your privacy and are committed to protecting it. This Privacy Policy explains what information we collect, how we use it, and your choices. This policy applies to our website (cocktailsoncallfl.com), any login or account features, and related services (collectively, the “Services”).

Information We Collect

Information you provide

  • Account and login information: name, email address, password (hashed), and optionally phone number.

  • Profile details you add: business name, event preferences, and other booking-related info.

  • Communications: messages you send us (email, phone, social DMs), support requests, and feedback.

Information we collect automatically

  • Usage data: pages viewed, actions taken, device and browser type, timestamps, and referral URLs.

  • Cookies and similar technologies: used for essential functionality (e.g., keeping you signed in), analytics, and security. See “Cookies & Tracking” below.

Information from third parties

  • Social/identity providers (if you use social login): your name, email, and basic profile info authorized by you.

  • Payment processors (if/when enabled): limited details such as payment status and transaction IDs. We do not store full card numbers.

How We Use Your Information

  • Provide, maintain, and improve the Services, including account creation, authentication, and security.

  • Personalize your experience and remember your preferences.

  • Communicate with you about bookings, updates, security alerts, and support.

  • Analyze usage to improve features, performance, and reliability.

  • Comply with legal obligations and enforce our terms.

Legal Bases (EEA/UK users)

We process personal data where needed to perform a contract (provide Services), based on our legitimate interests (e.g., service improvement, security), with your consent (e.g., certain marketing/analytics where required), and to comply with legal obligations.

Sharing Your Information

  • Service providers: trusted vendors that help operate our Services (hosting, analytics, customer support, payments). They access data only to perform services for us and must protect it.

  • Legal and safety: to comply with law, respond to legal requests, or protect rights, property, and safety.

  • Business transfers: in a merger, acquisition, or asset sale, your information may be transferred, subject to this Policy.

We do not sell your personal information.

Data Retention

We keep personal information only as long as necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. If you delete your account, we will delete or de-identify your information within a reasonable period, except where retention is required by law.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Your Rights and Choices

  • Access, update, or delete: you may request access to, correction of, or deletion of your personal information.

  • Opt-outs: you can opt out of non-essential cookies and marketing communications where applicable.

  • EEA/UK/California residents: you may have additional rights under GDPR/UK GDPR/CCPA-CPRA, including data portability and the right to restrict or object to processing. You also have the right to lodge a complaint with a supervisory authority.

Cookies & Tracking

We use essential cookies for login and session management, and may use analytics cookies to understand usage and improve the Services. You can control cookies via your browser settings and, where offered, our cookie preferences. Disabling certain cookies may affect site functionality.

Children’s Privacy

Our Services are not directed to children under 13 (or under 16 in the EEA/UK), and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us to request deletion.

International Data Transfers

If you access the Services from outside the United States, your information may be processed in the U.S. and other countries with different data protection laws. Where required, we use appropriate safeguards for transfers.

Changes to This Policy

We may update this Policy from time to time. The “Effective date” will indicate the latest revision. Material changes will be communicated as required by law.

Contact Us

If you have questions or requests related to privacy, contact us:

Last updated: August 15, 2025