Terms of Service

Effective date: August 15, 2025

Welcome to Cocktails On Call FL ("Cocktails On Call FL," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website (cocktailsoncallfl.com), booking and account features, and related services (collectively, the "Services"). By using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

1. Who We Are

Cocktails On Call FL provides professional mobile bartending and event beverage services in Florida. We do not sell alcohol. We staff and service events where alcohol may be provided by the host, venue, or licensed supplier in accordance with applicable laws.

2. Eligibility

You must be at least 18 to book services and at least 21 to consume alcoholic beverages. By using the Services, you represent that you have authority to enter into these Terms and, if booking on behalf of an organization, that you are authorized to bind that organization.

3. Quotes, Bookings, and Changes

Quotes are estimates based on the information you provide and are not final until confirmed in writing. A booking is considered confirmed when you receive written confirmation from us (email or contract) and any required deposit is paid. Changes to event details (date, time, venue, guest count, menu) may affect pricing and staffing and must be approved by us in writing.

4. Deposits, Payments, and Cancellations

Deposits, if required, are applied to your final balance and are generally non-refundable unless otherwise stated in your specific agreement. Unless your contract states differently, the remaining balance is due no later than 7 days before the event. Late payments may incur fees. Cancellations must be submitted in writing. If you cancel within 14 days of the event date, you may be responsible for the full quoted amount (less any costs we do not incur). If we must cancel due to circumstances within our control, you will receive a full refund of amounts paid.

5. Alcohol Service Policies

We serve alcohol responsibly and in accordance with Florida law and venue rules. Valid government-issued photo ID is required for anyone appearing under 30. We reserve the right to refuse service to any guest who is underage, cannot provide ID, is visibly intoxicated, or poses a risk to safety. We may limit service types (e.g., shots, high-proof drinks) at our discretion. The host is responsible for ensuring compliance with venue policies and obtaining any permits or approvals required for service at the location.

6. Client Responsibilities

You agree to provide accurate event details, ensure legal access to the venue, and confirm that alcohol on-site has been purchased and supplied in compliance with applicable laws. You are responsible for obtaining necessary permits, approvals, and venue permissions for alcohol service and for any fees charged by the venue. You agree to provide a safe workspace with reasonable access, lighting, and utilities (e.g., water, power, and ice unless otherwise included in your package). You will inform us of any allergies, sensitivities, or special requirements in advance.

7. Staffing, Equipment, and Setup

We determine staffing levels based on guest count and service scope. Unless specified in your quote, rentals and specialty equipment are billed separately. Setup and breakdown times will be defined in your booking; additional time may incur fees.

8. Damages and Excessive Cleaning

You are responsible for damages to our equipment caused by you, your guests, or your vendors, ordinary wear excepted. Excessive cleaning beyond normal post-event cleanup may incur additional charges.

9. Safety and Force Majeure

We may pause or modify service for safety, law enforcement directives, or severe weather. Neither party is liable for delays or failures caused by events beyond reasonable control (including but not limited to severe weather, acts of God, epidemic, government order, power outage, or labor disputes). If a force majeure event prevents performance, the affected party will notify the other and both parties will use commercially reasonable efforts to reschedule; deposits may be applied to a new date subject to availability.

10. User Accounts

If you create an account, you are responsible for safeguarding your credentials and for all activity under your account. Notify us promptly of any unauthorized use. We may suspend or terminate accounts that violate these Terms.

11. Acceptable Use

You agree not to misuse the Services, including by attempting to access systems without authorization, interfering with security features, scraping or harvesting data without consent, or using the Services in a way that violates law or third-party rights.

12. Content and Intellectual Property

The Services, including text, logos, graphics, and other materials we provide, are owned by or licensed to us and protected by law. You may not copy, modify, or distribute our content except as allowed by these Terms or with our prior written consent. You may submit reviews, messages, or other content ("User Content"). You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display your User Content in connection with the Services. Do not submit content that is unlawful, infringing, or misleading.

13. Photo/Video and Promotional Use

We may capture or receive photos or short videos of our setup and service solely for portfolio and marketing, without identifying guests by name, unless you request otherwise in writing before the event. If your venue prohibits photography, please inform us in advance.

14. Pricing, Taxes, Gratuities

Prices are subject to change until a booking is confirmed. Taxes, service charges, travel fees, and gratuities may apply and will be stated in your quote or invoice where applicable.

15. Third-Party Vendors and Venues

We may recommend third-party vendors as a convenience. We are not responsible for the acts or omissions of third parties. Your relationship with a third party is governed by their terms and policies.

16. Disclaimers

To the maximum extent permitted by law, the Services and any information provided are offered "as is" and "as available." We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Event outcomes depend on factors beyond our control, including venue conditions and third-party performance.

17. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill, arising from or related to the Services or these Terms. Our total liability for any claim is limited to the amounts you paid to us for the event or Services giving rise to the claim.

18. Indemnification

You agree to defend, indemnify, and hold harmless Cocktails On Call FL and its owners, employees, and contractors from and against claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of your breach of these Terms, your misuse of the Services, your event, or your violation of law or third-party rights.

19. Governing Law; Disputes

These Terms are governed by the laws of the State of Florida, without regard to conflict of laws rules. Any dispute will be resolved in the state or federal courts located in Florida, and the parties consent to personal jurisdiction there. Either party may seek equitable relief (such as an injunction) in any court of competent jurisdiction. You and we agree to first attempt to resolve disputes informally in good faith.

20. Changes to the Services or Terms

We may update the Services and these Terms from time to time. The "Effective date" above reflects the latest revision. Material changes will be posted on this page and, where required by law, we will provide additional notice. Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

21. Termination

We may suspend or terminate access to the Services at any time for violation of these Terms or for any reason permitted by law. Sections that by their nature should survive termination will survive, including ownership, disclaimers, limitations of liability, indemnification, and governing law.

22. Contact

Questions about these Terms?

Last updated: August 15, 2025